At Tasn Jewellery, we sell digital jewelry design files. Due to the nature of digital products, please read this policy carefully before making a purchase.
1. No Refunds
- All products offered by Tasn Jewellery are digital products.
- Once payment is completed and access to the digital files is provided, refunds are not available.
- This policy applies to all purchases without exception.
2. No Cancellations
- Orders for digital products cannot be cancelled after payment confirmation.
- Once the digital content is delivered or made available for download, the transaction is considered final.
3. Customer Responsibility
- Customers are responsible for reviewing product details, file formats, and compatibility requirements before purchase.
- Tasn Jewellery is not responsible for incompatibility with software, tools, or manufacturing processes.
4. Exceptional Circumstances
Refunds or replacements may be considered only if:
- The digital file is corrupted or inaccessible, and
- The issue cannot be resolved by providing a corrected or replacement file.
Any such decision will be made at the sole discretion of Tasn Jewellery.
5. Policy Changes
Tasn Jewellery reserves the right to update or modify this Refund Policy at any time without prior notice. Continued use of the website constitutes acceptance of the updated policy.
6. Contact Us
If you have any questions regarding this Refund Policy, please contact us:
📞 Phone: 98989 47904
📧 Email: tasn.jewel@gmail.com